RETURN/REFUND POLICY

Thank you for shopping with HEALTHYNHOLY! We want you to be completely satisfied with your purchase. Please review our return and refund policy below:

 

Eligibility for Returns:

 

• You may request a return within 10 business days of receiving your order

• Items must be unused, in their original condition, and with all tags attached if applicable.

  • Items must be unwashed, undried, and not trained in. 

  • Items must not have excessive wrinkling.

  • Items must not be covered in animal/human hair or lint.

  • Items returned with detergent stains or strong odors will not be accepted. 

• Proof of purchase (e.g., order confirmation or receipt) is required.

 

 

Return Process:

1. To initiate a return, please contact us below within the 10-business-day window.

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2. Once your return is approved, you will receive instructions on where to send the item(s).

3. Customers are responsible for the shipping costs associated with returning the item(s).

 

Refunds:

 

• Refunds will only be issued once we have received and inspected the returned item(s).

• Refunds will be processed to the original payment method within 7 business days of our approval.

• Original shipping fees are non-refundable.

 

 

Non-Returnable Items:
Certain items are not eligible for return or refund, including:

 

• Customized or personalized items

• Food & Beverage Accessories (Sanitary Reasons)

• Sale or clearance items

 

 

Damaged or Defective Items:
If your item arrives damaged or defective, please contact us below within 5 business days of receipt with: order number, photos, and a description of the issue.

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​For any other questions feel free to send us an email below.

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